Learn how Swimtastic is applying COVID-19 health and safety advice during swimming lessons here.

Frequently Asked Questions

General

How much do courses cost?

Each Swimtastic course term consists of a number of small group sessions. The numbers per group and the number of sessions can vary from course to course but class groups are generally less than 10 with a course term being 7 to 9 sessions.

The cost of a full term depends on location and ranges from €130 to €150. Please see individual course and locations for specific costs

What is your policy if a lesson is missed?

Credits or refunds or payment transfers are not available for missed classes or where you or your child stop coming to their sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

Do courses include submersion?

At Swimtastic, one of our main goals is to nurture water confidence. This is achieved through listening to individual needs while ensuring that the experience is fun and positive.

Submersion (going underwater) is an important part of learning how to swim. But we NEVER force submersions. It is crucial for to us to improve confidence with learning signals and taking small steps. We will only ever ask for submerssions when learners are ready.

We never submerge a baby who is unhappy. Instead, we offer an alternative until they are relaxed enough to take that next big step.

Submersion is introduced during our early baby courses. Babies love moving through the water in this gravity free environment. They find this hugely freeing. We make sure that both babies and parents/carers are completely at ease in the swimming pool environment before introducing submersion. The exercises are very gentle. Our instructors advise and guide parents in the submersion techniques and exercises.

Can learners have poolside visitors?

Unfortunately, swimming pools are not allowed to have poolside spectators at this time due to COVID-19. But don’t worry, our teachers will take little memory photos during Duck n' Dive classes. You can share these with your loved ones at the end of the term.

Please note, it’s really important that there are no poolside spectators. It is also not possible for any non-participating mums and dads to wait in the changing rooms or by the pools. 

For Juniors, Adult Learners, and Aqua Yoga courses we ask that there are no poolside visitors.

Poolside Photography - This is important!

Photography of children in public is a very delicate matter. Please follow each pool’s rules and policy. Due to Child Protection Policy you are NOT allowed to take pictures before, after or during classes.

Please respect the privacy of others. At the end of each term, and where possible as determined by individual pool policies, we endeavour to facilitate parents by taking group and individual photos. This depends on parental consent and permission from the pool management team. Time restrictions and schedules may also impact the opportunity to arrange photographs.

As a rule, without explicit consent and arranged times, photography during Swimtastic pool sessions is not allowed.

Refund Policy

Credits or refunds or payment transfers are not available for missed classes or where you or your child stop coming to the sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

Parent, Baby & Toddler Swimming

What do I need to wear and bring?

All you need to bring is swimwear for you and your child, towels and toiletries. Use standard baby swimwear either bought locally or online, and swim nappies which are available in most supermarkets also. Adults need also to wear swim hats.

Can more than 1 parent or adult attend?

Technically, each course is for one parent and one child.

 

Under the current Covid restrictions we can only allow 1 parent in the pool. Spectators are also not allowed under the current guidelines. Please see our FAQ note on specators for more.

 

What happens if we miss a class

Credits or refunds or payment transfers are not available for missed classes or where children stop coming to their sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

What are the pool, parking and changing facilities?

Each of our facilities have free parking.

Does my baby need to be vaccinated?

According to the HSE website, you can take a new-born swimming whether they have been vaccinated or not. Below in an excerpt from the HSE Website: “Yes. It is perfectly safe for babies to start swimming from birth before having their immunisations. The diseases babies are vaccinated against are not carried in water.”

Refund Policy

Credits or refunds or payment transfers are not available for missed classes or where you or your child stop coming to the sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

Adult Swimming Courses

I’m not sure which level I am at?

Please book yourself in at the most suitable level for you. Read more details about each level HERE.

 

If you are unsure give us a call (059 86 47010) or drop us an email (splash@swimtastic.ie) and we can tell you what level best suits you.

What happens if I don’t take to it or if I can’t learn?

Don’t worry. Everybody can be taught to swim with a little care, nurturing, patience and reassurance. It is important to never hurry beyond your comfort zone. We all progress at our own rate. The key is to remain relaxed and have fun.

What happens if I’m going to miss a class?

Credits or refunds or payment transfers are not available for missed classes or where you stop coming to your sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix. 

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

I’ve really nervous – will this work for me?

Our teachers are very experienced with working with people that are nervous or apprehensive. We’ve helped hundreds of people get over their nerves. So, relax and enjoy what will be a rewarding experience.

What are the pool, parking and changing facilities?

Each of our facilities have free parking. 

Refund Policy

Credits or refunds or payment transfers are not available for missed classes or where you or your child stop coming to the sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

Pregnancy Aqua Yoga

What stage of pregnancy does this course suit?

Technically, you can join at any stage of pregnancy and continue right up to term. Generally, we advise ladies to wait until after week 12, and we advise people to please check with their GP if there are any conditions they are worried about before going to the swimming pool.

I can’t swim, is this a problem?

Not at all, this is always a gentle and light exercise activity that’s held in the shallow end of the pool with an instructor beside you.

I have no Yoga experience, will this matter?

No, it won’t affect you. We begin with the very basics and introduce new movements week by week. You don’t need any experience at all.

What do I need to wear and bring?

All you need is your swimwear, swimming hat, towels and toiletries. We provide all water equipment. Don’t worry, we send you an information email once booked, with everything you need to know.

Are the pools warm?

Yes, all our pools are heated and temperature-controlled ranging from 30 degrees plus. Swimtastic teaches babies, toddlers, little people and adults, so our pools are carefully selected.

What are the parking and changing facilities?

Each of our facilities have free parking. 

Swimming Courses for Bigger Kids

I’m not sure which level my child is at?

Please book your child in at the most suitable level for them. Read more details about each level HERE.

 

If you are unsure give us a call (059 86 47010) or drop us an email (splash@swimtastic.ie) and we can tell you what level best suits your child.

What happens if my child doesn’t take to it or if they can’t learn?

Every child is an individual and will learn at their own pace, be that slowly or quickly. We are used to this. Confidence takes time and practice. Whenever your child needs encouragement and support, our teachers are beside them to provide it. As we say in Swimtastic, no Swimmer is left behind!

What happens if we are going to miss a class?

Credits or refunds or payment transfers are not available for missed classes or where children stop coming to their sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

My child is really nervous – will this work for him or her?

Our teachers are very experienced with working with children that are nervous or apprehensive. We’ve helped hundreds of little swimmers get over their nerves. Our goal will be to get our children to relax and enjoy their swim lessons through fun, song and play.

What are the pool, parking and changing facilities?

Each of our facilities have free parking. 

Refund Policy

Credits or refunds or payment transfers are not available for missed classes or where you or your child stop coming to the sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

Can learners have poolside spectators?

Unfortunately, swimming pools are not allowed to have poolside spectators at this time due to COVID-19. 

Please note, it’s really important that there are no poolside spectators. It is also not possible for any mums and dads to wait in the changing rooms or by the pools.

Lap and Lane Training

I don’t think I’m fast enough to become an Advanced or Master Swimmer!

Swim coaches hear this all the time. But how fast you are right now is not important. At every swimming grade are swimmers who are where you are now, or who were where you are and have improved. Don’t let ideas that you are not fast enough stop you from getting the best out of yourself. You don’t need to be super-fast, be in great shape, or currently be a competitive swimmer. Our coaches will adapt and cater to your current level and move you forward at a comfortable and progressive pace.

I’m an experienced Triathlete or Iron Man – why should I join?

Even world-class triathletes join Advanced and Master swim sessions because the best way to improve the swim portion of your race is to train with other swimmers and with the observation of an experienced coach. None of us are perfect, and the only way to learn is with coaches and other swimmers. Our master coaches will help you to improve many elements of your technique and improve interval training.

What can I expect during the Lap and Lane coaching session?

To be welcomed into an environment of Coaching, guidance, encouragement and Support. Why? To improve skill, speed, technique, endurance, fitness, and quality coaching. Taking your swimming to the next level.

Are most of the swimmers coming from competitive backgrounds?

Not at all! Most of our swimmers do it to improve fitness, improve stroke and technique and to benefit from the motivation and instruction your coach provides. People join for various reasons and in general to improve their swimming ability and technique.

What happens if I’m going to miss a date?

Credits or refunds or payment transfers are not available for missed classes or where children stop coming to their sessions. We regret that we cannot issue refunds or credits once a course has commenced.

This is because all the costs – venue hire, teacher time, insurance, administration, etc. – must be met regardless of attendance. 

Due to COVID-19 regulations, it is not currently possible to arrange for alternate classes as different groups cannot mix.

Once a space on a course is booked, we regret we cannot issue refunds within 7 days of the course starting. Any refunds processed more than 7 days before the course is due to start will incur a €13.50 administration fee.

General Tips

Safety - Always choose a safe environment with others around you
Prepare Your Body - Warm your muscles up with some gentle stretching before you begin
Hydration - Hydrate yourself, have fluids already on-board and keep some with you
Pace Yourself - If you’re just starting out – don’t overexert yourself – just enjoy it. Start off slowly and build up your distance and rate at your own pace. Even small amounts of swimming can give you a natural energy boost.
Don’t Strain - If it’s been a while since you exercised, consult your GP to be sure you won’t strain your body.

Talk to us

To learn more or ask us any questions please use the form below. We also offer periodic free taster classes and we'll email you to offer you a place when theres one in your area. We look forward to hearing from you.

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Your family swim club

At Swimtastic we pride ourselves on providing swimming programmes for all ages and abilities.

Look through our other programmes pages